
Choosing a veterinarian is one of the most personal decisions a pet family makes. You are not only looking for clinical skill — you want someone who listens, explains, and treats your dog or cat with genuine care. If you are searching for a trusted vet in Indore, this introduction to Dr. Rashmi Khandelwal and Happy Tails Pet Clinic in Navlakha is meant to help you decide with calm confidence.
A veterinarian Indore families can get to know
Dr. Rashmi Khandelwal is the veterinarian and founder behind Happy Tails Pet Clinic. Her formal training is B.V.Sc & A.H from Veterinary College, Mhow — a foundation that shapes how she examines pets, interprets history, and recommends next steps.
Beyond the degree is the quieter part of medicine: years of seeing animals on good days and hard days, learning how owners worry, and refining a style that feels steady rather than theatrical. With 25+ years of veterinary experience, she has guided pet parents through puppy and kitten starts, adult wellness, senior care, and the everyday questions that arise as pets grow.
She currently serves as In-charge at the Government Veterinary Hospital in Sanwer (Indore) and previously practised at the Govt. Veterinary Hospital, MOG Lines, Indore. That public-hospital rhythm — volume, variety, responsibility — sits alongside the neighbourhood clinic work that many Indore families know her for today.
Advanced clinical training
Continuing education matters in veterinary medicine because companion-animal care keeps evolving. Dr. Rashmi’s advanced training includes:
- Karma Foundation, Pune
- The Eye Vet, Pune
- WVS Ooty
These experiences deepen how she approaches complex cases, ocular concerns, and field-informed clinical judgement. In day-to-day practice at Happy Tails, that training shows up less as name-dropping and more as careful differentials, honest limits, and referrals or further investigation when a case needs it.
How Dr. Rashmi practises at Happy Tails
Happy Tails is designed as a neighbourhood clinic, not a hurried counter. The practical philosophy is simple: treat every pet like family, and make sure owners understand the “why” behind every recommendation.
Listening before labelling
A good visit starts with history. When did the cough begin? Has appetite changed only at night? Is the limping worse after walks near Navlakha, or after rest? Small details often matter more than a dramatic symptom list. Dr. Rashmi asks questions that help separate “wait and watch” from “act today,” then examines the pet with an unhurried physical check — eyes, ears, mouth, lymph nodes, heart and lungs, abdomen, skin, gait, and overall demeanour.
Clear plans, not jargon walls
Pet parents leave appointments more confident when they understand:
- What the likely problem is (and what else is still possible)
- What to do at home in the next few days
- Which medicines or diet changes are essential versus optional
- When to return or follow up
That clarity is especially helpful for first-time owners in Indore who may be navigating vaccines, monsoon parasites, heat stress, or conflicting advice from neighbours and the internet.
Prevention as everyday medicine
Much of excellent veterinary care is not dramatic. It is timely vaccination, sensible deworming, nutrition that matches life stage, dental awareness, and catching small changes early. Dr. Rashmi’s specialties include preventive care, vaccination and wellness, nutrition counselling, pet consultation, and wellness checkups — a span that covers calm planning and everyday clinical care.
If your pet needs structured wellness support, explore our pet checkup and vaccination pages. For a focused conversation about symptoms or a new concern, start with a veterinary consultation.
Who the clinic serves
Happy Tails Pet Clinic welcomes dogs, cats, and other companion animals from Navlakha, Navlakha, and across Indore. Typical visitors include:
- New puppy or kitten families building a first-year plan
- Adult pets due for vaccines, deworming, or annual checks
- Owners noticing appetite, skin, ear, gut, or behaviour changes
- Families who want nutrition guidance for seniors, picky eaters, or weight concerns
The clinic’s location — Shop No. 6, Ground Floor, Ish Kripa Complex, near Jankinath Mandir / Navlakha Square, Navlakha, Indore — makes it a practical base for nearby neighbourhoods while remaining reachable for pet parents travelling from other parts of the city.
Hours are Monday–Saturday 10:00 AM–9:00 PM and Sunday 1:00 PM–4:00 PM. A short WhatsApp message to 9244089800 often helps you plan a visit with the right details ready.
What “compassionate care” looks like in practice
Compassion in a veterinary clinic is not a slogan on the wall. It is visible in small, repeatable behaviours:
- Speaking to the pet in a steady voice while examining sore ears or a tender abdomen
- Giving nervous cats a minute to settle before rushing hands into the carrier
- Explaining trade-offs when a perfect diagnostic workup is not realistic for the family’s budget today
- Celebrating a puppy’s vaccine visit with the same seriousness given to a complicated adult case
- Following up on unclear recoveries instead of assuming silence means success
Owners often remember how they felt leaving the room. Did they understand the plan? Did they feel judged for asking about cost, diet brands, or something they read online? Dr. Rashmi’s style aims for dignity on both sides of the table — clinical honesty paired with patience for real-life constraints.
Indore-specific care awareness
Local context shapes good medicine. Indore’s heat, monsoon humidity, and tick pressure change what “routine” prevention should include. Dogs that walk daily near waterlogging risk different ear and skin problems than fully indoor pets. Cats with outdoor access need different parasite and injury conversations than apartment-only companions. A neighbourhood veterinarian who sees these patterns week after week can translate city life into practical advice — walk timing in summer, paw care after rain, and when lethargy after a tick bite needs same-day attention.
Trust without the hype
Online searches for a “best vet” can push clinics toward exaggerated claims. Happy Tails prefers a quieter standard: consistent care, respectful communication, and a reputation built by owners who return and refer friends.
The clinic maintains a strong Google reputation, including a 5.0 rating with 66+ Google reviews — feedback that reflects how families experience visits in real life. Reviews are useful signals; they are not a substitute for meeting the doctor yourself, asking questions, and noticing how your pet is handled.
What you should expect from a trustworthy practice:
- Credentials you can verify and experience that matches your pet’s needs
- Time to explain findings without rushing you out the door
- Recommendations tied to your pet’s age, lifestyle, and risk — not a one-size script
- Honest talk when observation is enough, and when diagnostics or referral help
- Practical access: phone, WhatsApp, and a clear address near Navlakha landmarks
You can read more about Dr. Rashmi on the About page, or compare how clinics differ in our guide to choosing a vet clinic in Indore.
A typical relationship with your vet over time
The best veterinary relationships are longitudinal. Your first visit may be a vaccine or a mild tummy upset. Over months and years, the clinic becomes the place that knows your pet’s baseline: normal weight, usual energy, dental history, and how they behave on the exam table.
That continuity helps when something subtle changes — a senior dog slowing on stairs, a cat drinking more water, a coat that looks dull despite good food. Early pattern recognition is one of the quiet advantages of seeing the same veterinarian consistently.
Nutrition counselling is part of that long view. Diet trends move quickly online; clinical advice should stay grounded in body condition, life stage, and medical history. If feeding questions are your main reason for visiting, see nutrition guidance.
Preparing to meet Dr. Rashmi
A little preparation makes the consult more useful:
- Bring prior vaccination and medical records if you have them
- Note current food, treats, and any supplements
- Write down when symptoms started and what improved or worsened them
- Mention other pets at home and whether your animal goes outdoors
- For cats, use a secure carrier; for dogs, a comfortable leash and collar or harness
If this will be your first appointment, our companion article on what to expect at your first vet visit walks through the flow in more detail.
Questions owners often ask before switching clinics
If you already have a veterinarian elsewhere in Indore, you may still wonder whether a second opinion or a permanent change makes sense. Common reasons families seek a new clinic include unclear explanations, difficulty getting timely guidance in urgent moments, or a feeling that preventive care was never personalised. Those reasons are valid. Continuity matters — but continuity with confusion helps no one.
A useful test: after two visits, can you describe your pet’s main health priorities in one short paragraph? If not, ask for that summary on the next appointment. A doctor who can crystallise priorities is usually a doctor who can guide you through harder decisions later — senior quality-of-life talks, chronic disease management, or adjusting a long-term wellness plan.
Building a partnership, not a transaction
Think of veterinary care as a partnership with roles:
- Your role: notice changes early, follow agreed plans, share honest history (including treats and missed doses), and ask when unsure
- The clinic’s role: examine carefully, explain options, document plans, and remain reachable for clarification
When both sides show up that way, pets do better — and owners feel less alone.
Soft next step — when you are ready
You do not need a crisis to meet a good veterinarian. Wellness visits, vaccine planning, and “I’ve been meaning to ask…” questions are valid reasons to walk through the door.
When you are ready, Happy Tails Pet Clinic is here in Navlakha with Dr. Rashmi Khandelwal’s steady, experience-led care. Call or WhatsApp 9244089800, email happytailspetclinic6@gmail.com, or use the contact page to reach the clinic. Bring your questions — and your pet — and leave with a plan you understand.
Frequently asked questions
Who is the veterinarian at Happy Tails Pet Clinic?
Dr. Rashmi Khandelwal (B.V.Sc & A.H, Veterinary College, Mhow) is the veterinarian and founder behind Happy Tails Pet Clinic in Navlakha, Indore. She brings 25+ years of clinical experience and a calm, explanation-first style of care.
What kinds of pets does Dr. Rashmi treat?
Happy Tails primarily cares for dogs and cats, along with other companion pets common in Indore households. Visits range from routine wellness and vaccination to illness workups and nutrition guidance.
Where did Dr. Rashmi train and practise?
She graduated B.V.Sc & A.H from Veterinary College, Mhow, serves as In-charge at the Government Veterinary Hospital in Sanwer (Indore), and previously worked at the Govt. Veterinary Hospital, MOG Lines, Indore. Advanced training includes Karma Foundation Pune, The Eye Vet Pune, and WVS Ooty.
How do I book a consultation with Dr. Rashmi?
Call or WhatsApp 9244089800, or visit Happy Tails Pet Clinic at Shop No. 6, Ish Kripa Complex, Navlakha, Indore. Sharing a short note about your pet’s age, symptoms, and prior records helps the visit stay focused.
Is Happy Tails a good fit for first-time pet parents?
Yes. Many first visits are about understanding vaccines, diet, behaviour, and what “normal” looks like for your pet. Dr. Rashmi prioritises clear plans and unanswered questions before you leave — not rushed prescriptions.
Related reading & services
Concerned about your pet?
Our team at Happy Tails is ready to help with a calm consultation and a clear next step.


